SHIPPING & Returns

Domestic shipping

We currently only offer domestic shipping within the United States and its territories. All of our items offer free shipping, which typically takes 7-14 business days to arrive. However, we also offer shipping upgrades if you need your item sooner.

PLEASE BE ADVISED THAT WE DO NOT GUARANTEE ANY DELIVERY DATES AND LATE DELIVERIES ARE OUTSIDE OF OUR CONTROL AND DUE TO THE SHIPPING CARRIERS.

Only express next day or 1-2 day shipments have a guaranteed delivery date. If it does not arrive by the scheduled date, we will file a claim on your behalf and refund the shipping costs ONLY, not the cost of the item itself.

returns & exchanges

All of our items are final sale and we do not offer returns or exchanges at this time. Please contact us within 3 days of receiving your package if there is an issue with your order.

damaged or faulty goods

If any of your items arrive damaged or seem defective, please contact us within 3 days of receiving your package.

contact us

Please contact us at orders@jannahrosity.com